Returns & Exchanges

If you are not happy with your purchase, we will accept non-custom, non-engraved items back for a refund within 14 days of delivery. We cannot accept returns on items that have been worn, used, altered or damaged. All items must be in their original packaging.

Should you decide to exchange or return a purchase for credit, you must notify TOMO directly within 14 days of delivery and ship merchandise back within 20 days of receiving the order. Original shipping costs will not be refunded and there will be a restocking fee of $100.

Please email [email protected] to obtain a Return Exchange Request Form. We prefer FedEx or UPS insured for the full retail value with a signature required upon delivery. If you use the post office, please insure the package and send it registered mail with signature required upon delivery. You are responsible for your return shipping and handling fees. TOMO is not responsible for any lost, stolen and/or damaged return shipments.